"Great care for my dad's catheter"

About: Lanarkshire Community Services / Community Nursing Service

(as a carer),

My dad went into acute urinary retention. Complications with the catheter batch ( balloons kept deflating) meant he needed 3 catheters. Twice in A/E and once at home.

He's had minimal contact with the health services in his 85 years. Everyone has been so kind and respectful. It has been quite overwhelming.

The community nurses (Lanarkshire District Nursing Service) have been fantastic. Linda, Tracy, Lesley, Betty and Teresa. Thank you so much.

My mother is ill too and having this extra reassurance for my dad's needs is a godsend.

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Response from Jean Donaldson, Associate Director of Nursing, South Lanarkshire Health & Social Care Partnership, NHS Lanarkshire

picture of Jean Donaldson

Dear Firecracker,

Thank you for taking the time to provide feedback on your dad’s positive experience of receiving care in Lanarkshire. We aim to provide compassionate and competent care for all our patients at all times and it is heartening to hear that this is what you experienced as a family. I will ensure your compliment is passed to staff involved.

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