"Just one complaint"

About: King George Hospital

I would like to thank all the wonderful doctors and nurses who helped me in my two week stay. The medical attention was first class.i have only 1 complaint which was the state of the patient toilets,There didn't seem to be any cleaning routine and at one point 3 toilets we're a health hazard.I had to demand the head of the ward that they be cleaned by the cleaning contractors immediately (I know it is not for the nurses to do)it took over 2 hours for 1 lovely person to full clean and dissenfect all the toilet areas.Surely there should be a regular inspection of the toilets as there are a lot sick patients who really should of had help when using toilets.Even McDonalds have a time sheet of toilet inspection.You cannot move for hand cleaners but what's the point when the toilets are a major hazard.The cleaning contractor has a lot to answer for.

Just want to end with a big thank you to the hard working medical staff.

Thank you

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Response from King George Hospital

Thank you for taking the time to make us aware of your experience and for providing us with your feedback, it is wonderful to hear that the staff you encountered treated you well. With regards to your feedback regarding the cleanliness of the patient’s toilets, I will ensure that your feedback is passed onto Facilities Team. Thank you once again for taking the time to make us aware of your experience.

Yours sincerely

Kathryn Halford

Chief Nurse

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