"Paediatric A&E, CUH"

About: Croydon University Hospital

On Sunday 7th February 2016, I attended CUH Paediatric A&E due to concerns about my ailing 3 year old son.

Whilst the department, is based in temporary accommodation whilst essential improvements are underway - the department was full to capacity in the afternoon.

Despite this, my son was treated with empathy, respect and professionalism from a team of reception, nursing and medical staff who worked hard - despite the challenges - to provide much needed care for which I remain very impressed and thankful.

Story from NHS Choices

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Response from Croydon University Hospital

Dear Anonymous

Thank you so much for taking the time to let us know about your experience in A&E. I hope that your son is now recovering well, and I will ensure that your kind words are passed on to the paediatric A&E team.

Kind regards

Graham Richardson, Deputy Manager, PALS and Complaints

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