"Clinic feedback"

Not sure if I'm the first ever client to mention this about them. They deny my capability. I do have mental capacity to make my own decisions. I still can't believe they're allowed to make stuff up, about me. They're not even sure what's true and what isn't. Oh yeah. Overheard my CPN, tell another fellow worker there, that they thought the session was "awful". Well, then why couldn't they just be honest about it and go home? They're wasting my time. Not the other way round. I often wonder what else they've made up about me. It's not on.

Story from NHS Choices

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Response from Wessex House

Thank you for taking the time to comment on your experiences. I am sorry we are only just replying, however we have only just been made aware of this post. We are also sorry to hear that you are unhappy with your care. If you would like us to look into this further for you please contact the PALS team on 01278 432022.

Kind regards,

Kate Milne (PALS Officer)

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