"All one could hope for"

About: Wexham Park Hospital

We attended for an outpatient cardiac appointment and (apart from the usual search for a parking space) everything was quite perfect.

We were seen on time, and seemed to be given all the time we needed.

The doctor (registrar?) was very interested and thorough and listened to all we needed to say. They gave excellent advice and sent for one more test, with logical analysis, and we felt they explained everything very well to help us understand our situation.

Their interpersonal and communication skills were so nice.

We left feeling very assured even if the medical situation is complex.

This doctor has a great future.

Thank you.

Story from NHS Choices

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Response from Wexham Park Hospital

Thank you for taking the time to leave your feedback on your trip to Cardiology outpatient clinic.

I'm pleased to hear that your experience was a positive one and you felt reassured with the treatment.

We are very lucky to have a great team who try and treat patients as though it were their own family in front of them.

The team will be delighted to read your comments, and feedback like yours makes it all worthwhile.

I would really like to let the doctor know how well they did, and so would be grateful if you could email me the doctor's name so I can give your wonderful feedback personally to them.

My email address is claire.marshall@fhft.nhs.uk.

Kind Regards

Claire Marshall

Head of Patient Experience

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