"Thank you all for your care"

About: Crosshouse Hospital / General Medicine

(as the patient),

This story is about mammogram suite, ultrasound and breast clinic at Crosshouse Hospital.

I attended for a mammogram on Monday of this week -the staff were lovely and made me feel at ease. Today I attended both the breast clinic and ultrasound. I was very anxious about the result of my mammogram but I have to say all the staff were very nice and MS Elgammel was so gentle and quickly reassured me at what has been a very worrying time. I am a nurse and it makes me sad that only bad experiences are highlighted when I am sure there are so many more positive stories that no one ever hears of. Thank you all for your care.

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Response from Kate MacDonald, Business Manager, Nurse Directorate, NHS Ayrshire and Arran, NHS Ayrshire and Arran

picture of Kate MacDonald

Dear cathmac

Thank you for sharing your story through Patient Opinion. Indeed the site is great for sharing positive stories, which really encourage all the staff who provide excellent care across Ayrshire and Arran.

I will ensure that your story is shared with Ms Elgammel and the clinics mentioned.

Kind regards

  • cathmac thinks this response is helpful
    {{helpful-1}} other {{helpful-1 == 1 ? "person thinks" : "people think"}} so too