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Fantastic care and service

Story from nhs.uk

"Fantastic care and service"

About: Royal Blackburn Hospital

Father was suffering from chest pains. Ambulance arrived in 5mins. The staff and treatment at A & E and then the Acute Medical Unit where my Dad was treated was exemplary. Luckily, it did not turn out to be too serious, but they were very thorough in all their tests.

Thankyou to all the Doctors and nurses and long live the NHS.

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Responses

Response from Royal Blackburn Hospital 8 years ago
Royal Blackburn Hospital

Submitted on 10/02/2016 at 08:33
Published on nhs.uk on 11/02/2016 at 01:30

Many thanks for your feedback regarding your Fathers recent experience of care in the Accident and Emergency Department and Acute Medical Unit at Royal Blackburn Hospital and thank you for taking the time to do so.

I am so pleased to hear that the care your father received was exemplary as we strive to provide safe, personal and effective care to all our patients.

I am glad that your fathers condition turned out to be not too serious and will ensure that your comments are passed onto the teams who will be delighted to hear such lovely comments.

We are really keen to hear further about your experience and what made it so positive for you so that we can try to make it like this for every patient visiting our hospitals and using our services.

If you would like to share your story with us please contact me (Helen Ritchie) on 01254 734471 or email me on Helen.ritchie@elht.nhs.uk.

Many thanks again for commenting and best wishes.

Helen Ritchie, Senior Patient Experience Facilitator

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