"Excellent, caring a&e and follow-up"

About: Royal Derby Hospital

My daughter went into a&e with a leg condition. The staff were kind, helpful and efficient. The waiting times were to be expected considering how busy it was. We then returned for a follow up check and the staff again were kind, caring and professional. It made my experience so much easier.

Well done to the paediatric team. What heroes!

Story from NHS Choices

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Response from Royal Derby Hospital

It was very kind of you to take the time to write into the hospital regarding your experience in the Children’s A+E.

I am very pleased to hear that you and your daughter had a positive experience of our services.

We will forward your kind words to the staff of that department.

I hope your daughter is feeling much better.

Kind Regards

Patient Advice & Liaison (PALS)

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