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Excellent, caring a&e and follow-up

Story from nhs.uk

"Excellent, caring a&e and follow-up"

About: Royal Derby Hospital

My daughter went into a&e with a leg condition. The staff were kind, helpful and efficient. The waiting times were to be expected considering how busy it was. We then returned for a follow up check and the staff again were kind, caring and professional. It made my experience so much easier.

Well done to the paediatric team. What heroes!

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Responses

Response from Royal Derby Hospital 8 years ago
Royal Derby Hospital

Submitted on 12/02/2016 at 13:34
Published on nhs.uk on 13/02/2016 at 01:31

It was very kind of you to take the time to write into the hospital regarding your experience in the Children’s A+E.

I am very pleased to hear that you and your daughter had a positive experience of our services.

We will forward your kind words to the staff of that department.

I hope your daughter is feeling much better.

Kind Regards

Patient Advice & Liaison (PALS)

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