"staff friendliness , always cheerful ..."

About: Southampton General Hospital

(as the patient),

What I liked

staff friendliness , always cheerful - especially on neurology wards

meals are fantastic especially as they are free!!

What could be improved

more bed space - when you live 2 hours away, getting sent back to a local hospital with no brain surgeons can be scarey, especially when meds need adjusting or you have problems with your head.

I got sent home by a young doctor 3 days after brain surgery to remove a tumour and had pneumonia and a siezure in those 3 days and did not go back to hospital but straight to my home and a week later went into local hospital for the night and a week later got rushed back into southampton and had emergency surgery for an infection in my brain which i feel , all could have been avoided if id stayed in hospital a few more days after the original surgery!

Anything else?

i love this hospital - i came in for very scary brain surgery in 2007 and have been back 3 times and the consultant and all his staff on the neuro wards are the best!! last time i came in ,

meals were getting a trial run and were fantastic -better than at home.haha. staff are very friendly and comforting, with the time they can spare from their busy schedule.

Story from NHS Choices

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Response from Southampton General Hospital

Hi Dawn. Thanks for your feedback about our services. We've shared your comments with the Neurosciences department and with our catering team. If you would like us to follow up with you in person about your concerns regarding the timing of your discharge, please don't hesitate to contact us via our Patient Advice and Liaison service on pals@suht.swest.nhs.uk or 023 8079 8498.

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