"GP appointment system"
About: Perth Royal Infirmary / Accident & Emergency Perth Royal Infirmary Accident & Emergency PH1 1NX
Posted by Pbear89 (as ),
I had been getting pain in my finger for about a week. After a few days of pain It was starting to swell. It is squint and feeling quite hot.
I phoned my GP on Monday morning as the website states for appointments phone in the morning. So 8am came, I phoned multiple times, but the lines were busy, I eventually got through at 8.25 to be told all appointments for that day had gone. So I then phone back Tuesday morning, starting at 8am again after multiple calls I get through at 8.15. Once again, told all appointments had gone.
I thought my finger could be broken so took myself to A&E at Perth Royal Infirmary. They were busy up there so I waited. I got seen by a nurse who did not have a look at my injury, instead just asked the same questions as they did at the reception desk. Then, I was told that I needed to wait for the senior doctor to see me to see if I should be treated in the emergency department, because I had the injury for more than 3 days. I was told that it might take a while as there was a lot of sick people coming in and handed me a booklet which said on the front save A&E for emergencies. If I can't get to doctors where else am I meant to go for a possible fracture?
The doctor saw me and it isn't broken, but thinks I have an infection in the tendons and advised me to see a GP. After saying that I have tried the past 2 days, I was told that they were are not a replacement service for GPs. I never said they were.
I went down my GP surgery after the hospital to see if there was anyone I could see, as I had been advised by the hospital. They said there is nothing that they could give me for today. As I work full time it is hard to get away and I don't want my infection getting any worse because I can't get an appointment.