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"A difficult day made easy - thank you."

About: Frimley Health NHS Foundation Trust

I attended the Day Surgery 1 unit at Frimley Park Hospital on 03 February. Everything about the experience was extremely professional and the staff in particular were very knowledgeable, attentive and informative. It would be easy to complain about the parking arrangements or the waiting time, but that would just be picky. All in all the experience was far better than I had anticipated. Thank you to all the staff who I had dealings with on that day, you all made a difficult day so much easier.

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Responses

Response from Frimley Health NHS Foundation Trust 8 years ago
Frimley Health NHS Foundation Trust
Submitted on 09/02/2016 at 16:11
Published on nhs.uk on 10/02/2016 at 01:33


Thank you for taking the time to leave your feedback on your trip to our Day Surgery Unit.

I'm pleased to hear that your experience was a positive one and you felt reassured with the treatment.

We are very lucky to have a great team who try and treat patients as though it were their own family in front of them.

The team will be delighted to read your comments, and feedback like yours makes it all worthwhile.

Kind Regards

Claire Marshall

Head of Patient Experience

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