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A and e

Story from nhs.uk

"A and e"

About: Salford Royal

I arrived in a and e at half 12 and still and half 4 in the morning after being brought in by ambulance I had not been seen by a doctor or any one and had no idea what was going on with me I was just sat on a bed in majors in absolute agony the only time I saw a member of staff was went I needed help going to the loo and when I had my blood pressure taken 😞

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Responses

Response from Salford Royal 8 years ago
Salford Royal

Submitted on 12/02/2016 at 14:22
Published on nhs.uk on 13/02/2016 at 01:30

We are sorry to hear about your recent experience and hope that you are now settled. We would also like to apologise for any distress which may have been caused.

It would be very helpful if you could contact us, to allow us to look into the situation, so that we learn from it and ensure a similar situation does not occur again. Please can we encourage you to contact our PALS service on 0161 206 2003 or email them directly on pals@srft.nhs.uk - they will be able to explain how we can best investigate the issues you have raised and to give you some answers.

Thank you.

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