"Care was excellent but patients need space"
About: Hairmyres Hospital Hairmyres Hospital East Kilbride G75 8RG
Posted by Glad514 (as ),
My partner had to have emergency treatment at Hairmryes hospital. He was on ward 11 and his treatment and care could not have been better, I was really impressed, and as a nurse myself I could appreciate how good his care was, they saved his life.
The one problem however was access to the patient’s room. I went with him as I was leaving the hospital to the room so that he could get away for a little while and watch T. V or read a book, but there was a staff member in there with two other people who rather rudely shouted to us can’t you see I’m interviewing in here! It was as though I’d walked into her private office without permission. I was quite taken a back. Surely if a patient wants to use the patient’s room they should be allowed to. I think the staff member could have at least apologized and told us they wouldn’t be long. In evenings on a few occasions staff use this room on breaks and will chat and take food in there. If a patient is in there trying to watch t. v this seems unfair.
The reason this room is used by staff on breaks or for interviews may be because the patients on the ward are really ill so don’t use it too often but patients shouldn’t be denied their own bit of space.
Surely a good compromise would be that if the room is empty, then staff can use it, but if a patient wants to use it then they should be allowed to in peace and quiet. I’m leaving this feedback on behalf of other patients and future patients who may encounter the same issue.
Once again however I would like to clarify that the care was excellent and I don’t think you could get better care even privately.