"Satisfactory treatment but waiting time hard to..."

Waiting for 4 1/2 hours gets painful when you are presenting with injuries after a fall, and it is also stressful not knowing how long you will have to wait. When I finally got seen I was satisfied with the treatment, but I just think there should be more staff.

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Story from NHS Choices

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Response from Moorgate Primary Care Centre

We're sorry to hear you had to wait to be seen and understand it can be stressful.

The demand on this service is high, but please be reassured that the team works hard to see people as quickly as possible.

We hope you soon recover from your fall.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful