"Coronary Bypass Surgery February 17th 2015"

About: Glenfield Hospital

I would like to express my gratitude to the consultant, the medical team who operated on me, the ITU nurses and all the wonderful nursing staff on Ward31 for their skilled and excellent treatment during my coronary artery bypass graft procedure and post-operative care. I very much appreciated the consultants continuity of care and expertise, and felt very confident and secure whilst in their care. The ITU nurses were so diligent and caring, making the period in recovery after the operation a very reassuring experience.

Once back on ward 31 I received very good individual care and support by all the staff. I was also given immediate help and information by the physiotherapy staff and cardio-.rehab team, all of which aided my recovery.

I feel most fortunate to have had such excellent treatment form dedicated, professional, compassionate staff. The doctors and nurses seem to work so hard on behalf of their patients in a very busy department. My sincere thanks to the consultant and their wonderful team for treating me and helping me back on the road to recovery.

A big thank you too from my family for all your kindness and the fantastic care you have given me. Linda Hanson

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Response from Glenfield Hospital

Dear Linda,

Thank you very much for taking the time to share your experience with us - this sounds like a complex procedure and we are very pleased to hear everthing went well and the team looked after you with such care, compassion and professionalism.

We have passed your comments onto the matron for ward 31 and ITU so they can share your thanks with the wider teams.

Don't forget, if there is an individual or whole team who should out to you, you can nominate them for a Caring at its Best award via our website http://www.leicestershospitals.nhs.uk/aboutus/our-purpose-strategy-and-values/caring-at-its-best-awards/public-nomination-form/

Best wishes for the future,

Communications Team

Leicester's Hospitals

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