"A catalogue of errors after I was admitted with a fractured hip"

I was extremely disappointed to hear about your experience. Without knowing the specifics of your case, it is difficult to comment. However it is unacceptable that as a patient with diabetes you were not provided with support to manage your condition. The Trust has a very experienced team of Diabetes Specialist Nurses, and a referral to this team should have been made. I apologise if this was not undertaken. Extensive research suggests that patients with diabetes are more prone to infection and wound healing may take longer. May I reassure you that had there been evidence of any infection, a high temperature or a dirty wound at the time we were due to go home, your discharge would not have taken place.

When a patient fractures their hip there are two ways that it may be fixed. The surgeon would have chosen the most appropriate way depending on a number of factors. A fracture of this kind can take up to 6 months to heal properly, although inevitably there will be a degree of leg shortening. I do apologise if this was not fully explained to you.

The follow up arrangements including an Out Patient appointment are patient specific and dependent upon factors such as the cause of the fracture and the age of the patient. I apologise if you felt that you should have been seen earlier by a Consultant, and I hope that this has now occurred and that your concerns have been alleviated.