"Nightmare leaving the car park!"

About: The James Cook University Hospital

My dad has just been transferred to coronary care so is a stressful time both for him and me. I am writing this review while trying to leave the car park. So far it has taken nearly an hour and I'm nowhere near getting out! I can't believe this situation! It needs urgently looking at.

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Response from The James Cook University Hospital

Good afternoon

Thank you for your comments regarding car parking at The James Cook University Hospital.

I am sorry you have cause to complain at such a difficult time and we will of course investigate the issue you have raised.

I should be grateful if you would provide us with a contact telephone number or email address to enable us to provide you with feedback once your concerns have been investigated.

You can contact us by email on PALS@stees.nhs.uk or by telephone on 01642 854807.

Many thanks for contacting us

Yours sincerely

Barbara Bellamy

IG & Patient Safety Advisor

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