"Gynae Appointment"

About: Burnley General Hospital

From start to finish I was made to feel relaxed and at ease.

In an uncomfortable situation the 2 staff members were lovely!!!

The doctor was really nice too.

Would definitely recommend this service to anyone who needs it.

Story from NHS Choices

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Response from Burnley General Hospital

Dear Laura

Many thanks for your feedback regarding your Gynae appointment at Burnley General Hospital and thank you for taking the time to do so.

It is lovely to receive such positive feedback and I will make sure that your comments are passed onto the team who will be delighted to hear that your recent experience with us was so positive as we always strive to deliver safe, personal & effective care.

We are really keen to hear further about your experience and what made it so positive for you so that we can try to make it like this for every patient visiting our hospitals and using our services.

If you would like to share your story with us please contact me (Helen Ritchie) on 01254 734471 or email me on Helen.ritchie@elht.nhs.uk.

Many thanks again for commenting and best wishes.

Helen Ritchie, Senior Patient Experience Facilitator

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