"Not happy"

About: St Peter's Hospital (Chertsey)

My friend was admitted to your hospital on Saturday 30th January 2016 for servere stomach pains he was told it could be appendicitis he was given some pain relief and told he needed a scan.. 5 days later which is today after waiting 5 days to see a doctor he was told that the scan was inconclusive so has been sent home with pain meds... 5 days! Just left on a bed on a ward in pain... At one point after ringing for a nurse 4 times another patients vistor actually had to go and bring a nurse to him because he was so distressed... Why?

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Response from St Peter's Hospital

We are sorry to hear that your friend’s experience at St Peter’s Hospital was not better. It is difficult to comment specifically on the delay he experienced without knowing the full details of his case and we would welcome the opportunity to speak with him. If he would be willing to do so can you please pass on the number of our Patient Advice and Liaison Service – 01932 723553. Thank you.

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