"No complaints"

About: Royal Preston Hospital

From the minute I walked in the department I was made to feel at ease, staff friendly and sensitive. Thank you for your care and treatment.

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Story from NHS Choices

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Response from Rhona Hartley, Head of Patient Experience and Customer Care, Lancashire Teaching Hospitals NHS Foundation Trust

Thank you for taking the time to tell us of your experience. Staff work hard to provide a high standard of care and treatment and it is always extremely pleasing to receive feedback that endorses the positive effects that has on our patients' experience.

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