"Emergency Dental Service at Bolton: excellent service for a child in pain"

About: Lever Chambers Centre For Health

(as a relative),

My son was playing at a party and banged his face on the floor. He broke his front tooth, exposing the nerve roots. The emergency dental service in Bolton were efficient on the phone, quickly identifying what the likely problem was and making an appropriate judgement on speed of treatment. Although they were very busy that morning, they were patient and calming. My son became very scared about the treatment needed and despite it being late in the day, they explained carefully and waited patiently for him to relax. The approach the dentist took was excellent and positive which got the treatment done despite his anxiety. It was an excellent service for a child in pain and scared of what had to happen. Thank you

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Response from NHS Bolton

We are sorry to hear of your son's accident but very pleased to hear of your good experiences with our Emergency Dental Service. We have passed your comments on to the staff in the service.

Thanbk you for taking the time to offer this feedback. It is much appreciated.

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