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"Fantastic emergency dental treatment"

About: Guy's Hospital

After 10 days of agony due to tooth infection and a bad attempt of tooth extraction ny dentist I finally went to Guy's hospital and was extremely kindly treated by all concerned starting from the receptionist at the emergency desk who understood how painful my tooth was and arranged for me to be seen by the team. Not only were they all extremely understanding, kind and efficient but also their expertise was obvious and they managed to convince me to have another go at extracting the tooth with local anaesthetics. Their kindness, listening skills ensure I was treated with respect, understanding of my anxiety and nervousness. The extraction of the roots were done efficiently and without any pain. An enormous thank you to the whole team. They restored in me a little confidence in dentist surgeons!

From the nurses, the students, the dentist/anaesthetic and the surgeon dentist all were absolutely fantastic.

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Responses

Response from Guy's Hospital 8 years ago
Guy's Hospital
Submitted on 29/10/2015 at 12:08
Published on nhs.uk on 30/10/2015 at 01:31


Thank you for taking the time to sharing your feedback with us. We are pleased to hear that you were treated with such kindness and understanding during your recent visit to our Emergency Dental Department. The tea will be pleased to hear that their approach helped reduce your nervousness and anxiety and the extraction was completed without causing you further pain. We will pass your feedback on to the Emergency Dental Team.

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