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Day procedure at the Treatment Centre Edoscopy...

Story from nhs.uk

"Day procedure at the Treatment Centre Edoscopy..."

About: Leighton Hospital

This was an experience I obviously was not looking forward to but all the staff involved with my care were exceptional.

Everyone was kind and gentle and very caring, just one nurse on the recovery dept a little brusque but apart from that a brilliant team.

I had these procedures carried out on 2/9/15 appt time 10am and from admission throughto discharge I was treated with the utmost care and empathy.

Thank you for making this appointment easier than I anticipated.

You do a great job.

Thanks

Jenny

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Responses

Response from Leighton Hospital 8 years ago
Leighton Hospital

Submitted on 23/09/2015 at 16:33
Published on nhs.uk on 24/09/2015 at 02:31

Dear Jenny, It’s always lovely to hear good positive feedback from our patients. We pride ourselves on providing a high quality and caring service with a personal touch as it is our belief that this supports our patients on their journey through endoscopy. We appreciate that patients may be very anxious about the procedure and we endeavour to reassure them throughout to make that journey as smooth as possible I will ensure that the staff are informed of your kind comments. Thank you. Tracy Falkland, Endoscopy Unit Nurse Manager

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