"Just dropped with no real help!"

About: Milton Keynes Hospital

I was referred to PM because of Fibro & arthiritis I suffer severe pain 24/7 I have no life at all. 1st app not much happened prescribe pills, that didnt help, 2nd app had to buy a tens machine that is useless, 3rd app to a group thing that gave us info that any sufferer already knows, was then referred to psychology spent numorous apps talking about pointless stuff achieving nothing. Then I get told I could go on a 6 week course, I turn up was told free parking, it wasn't so caused a problem money wise, was told I could go on the next one, so I could sort something. Then get an appointment to see psychology again couldn't go as I'd had a fall down the stairs and was bed bound, I called in plenty of time then get a letter after saying I'm being dropped by pain management, I call to ask why a member of staff I spoke to was as surprised as me didnt understand themselves, but didn't bother getting back to me as promised. Then to top it all my GP didn't even know I'd attended for nearly a year as they told me my GP would be informed of progress but was told nothing they didnt know about any of my apps, So not happy at all, feel the whole process was a waste of time built my hopes up then let me down even things that were offered didn't happen, I'm in worse pain now then I've ever been and more depressed!

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Response from Milton Keynes Hospital

Thank you for taking the time to post your comments. We are very sorry that your experience of our hospital was not a positive one. We would like to look into your concerns further to find out what happened. Could you please contact our Patient Advice and Liaison Service (PALS) on PALS@mkhospital.nhs.uk or call 01908 660033. Thank you.

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