"Gastroenterology Phone Line - a credit to you"

About: The Royal Liverpool University Hospital


I write to praise the Gastroenterology Department.

I've just telephoned the department and they were very helpful and gave me some handy hints for next time (March 2016) I need to drink 2 litres of that horrid-tasting gloop.

The information leaflet is quite detailed about colonoscopy procedure but only tells patients to drink 2 litres: once then another 2 litres a couple of hours later.

The handy hints are terrific, involving ice cold water / a small glass / a straw / flavouring / etc.

Imo, they deserve praise for going the extra mile and I hope you will recommend the handy hints be incorporated in the colonoscopy information leaflet.

Thank you very much.

Beth Parker

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Response from The Royal Liverpool University Hospital

Thank you for your kind comments about our Gastro Unit. We are pleased that you had a good experience and will pass on your comments to our staff.