"the last 3 months of my fathers life"

About: Sunderland Royal Hospital

my father spent the last 3 months of his life in SRH he was in hospital 2 weeks before this he came into A/E throwing up and passing blood and was put in a side room for 3 hours before even been seen by anyone he came home 1 day later to be rushed back in to SRH. he was in 5 days before they even realised that he was seriously ill he was then rushed into theatre and had a extreme op and I must admit the staff of the iccu where the best I have ever seen they treated my father with so much respect his care was A* but after he was transferred to ward b26 everything changed he got infection after infection 3/4 of the staff didn't know what they were doing the ward was a disgrace and my fathers care went down and down he didn't get even get his insulin for 2 weeks before his death and when the day came of my fathers passing the nurse we had in the relatives room a nurse was shoving leaflets in our face 5 minuets after we were informed of my fathers death and when we collected my fathers belongings they were just thrown at us and we were pushed out the door with not a slightest bit of sympathy or respect .

if I ever need to go to hospital I'd rather go to Stockton or durham even if it was life threatening

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Sunderland Royal Hospital

Thank you for taking the time to leave feedback regarding the care your father experienced whilst an inpatient on Ward B26.

Please accept our condolences and we are sorry that your father's care appears to have clearly fallen below the standard we expect.

We take issues such as those you have raised very seriously and would be grateful if you could get in touch with the Help and Advice Service using the details below so they can investigate on your behalf.

Email: Helpandadviceservice@chsft.nhs.uk

Telephone: 0191 569 9855 or freephone 08005876513

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful