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"This is the hospital I would always want to be..."

About: City Hospital (Birmingham)

I was taken to A and E by ambulance due to pains in my back and chest on Sunday evening.

I cannot fault any part of my care right from the time the paramedic came out to being discharged on Tuesday afternoon.

I can't speak highly enough of how everyone was in every way.

Courteous, caring, respectful of how I was feeling, made sure I was comfortable.

Answered my questions where possible, didn't rush me when they could see my anxiety was high and even when I kept repeating myself they have the patience of a saint.

Nothing was too much trouble either.

I don't know really what else to add except thankyou for your care and professionalism

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Responses

Response from City Hospital 8 years ago
City Hospital
Submitted on 10/02/2016 at 15:48
Published on nhs.uk on 11/02/2016 at 01:30


Hello Cheryl, Thank you for sharing your experiences about the great care that you received at City Hospital's A&E department. I am glad to hear that we were able to keep you comfortable and informed at all times. The team will be pleased to hear your comments.

Thank You, Toby Lewis, Chief Executive.

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