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Day visit for xray and ultrasound investigation.

Story from nhs.uk

"Day visit for xray and ultrasound investigation."

About: Lymington New Forest Hospital

Today1st February 2016 my husband attended this hospital for investigation of severe health problems with COPD and cirrhosis.

The experience though stressful as he is very ill was made so much more pleasant because of the very kind helpful and attentive staff.

The nurse and doctor attending him were both charming and thorough during the examinations he underwent. They could certainly not have done more and as he is 81 and in poor health he was made to feel a valued person not just one more aged burden on the health service!

The staff are very busy but still manage to find the time to be very caring and thorough.

I have been going to Lymington Hospital since childhood and the " new" hospital certainly lives up to the old ones good reputation!

My heartfelt thanks.

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Responses

Response from Lymington New Forest Hospital 8 years ago
Lymington New Forest Hospital

Submitted on 11/02/2016 at 16:54
Published on nhs.uk on 12/02/2016 at 01:30

Dear Rosmarin

Thank you for your kind words regarding your visit to the hospital. I am so pleased the staff your husband saw made him feel at ease and you were happy with the treatment and care they provided. Your comments have been shared with the senior management team to thank the staff involved. Thank you again for sharing your experience with us. All the best, Julie White, Customer Experience Advisor 02380 874065

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