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"Excellent Care for bunion surgery"

About: Holme Valley Memorial Hospital

(as the patient),

I recently had bunion surgery on my right foot at Holme Valley Memorial Hospital and I was extremely nervous. I have put this operation off for over 3 years due to being so anxious about surgery. The team were fantastic from start to finish. They went above and beyond their 'job' to make me feel relaxed right from the initial appointment. They talked to me constantly to keep me relaxed on the day of the surgery and genuinely seemed interested in having a conversation with me, I didn't feel like I was having awkward small talk but more like catching up with old friends. I actually am looking forward to having my left foot done and seeing everyone again. The staff are amazing and I can't speak highly enough about them. I'm so grateful for all their support. Thank you to Anna, Tracey, Andy and everyone else (sorry I can't remember all your names)

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Responses

Response from Sarah True, Customer Engagement Manager, Locala Community Partnerships 8 years ago
Sarah True
Customer Engagement Manager,
Locala Community Partnerships
Submitted on 03/02/2016 at 15:59
Published on Care Opinion at 16:10


Dear Mrs SJ

Thank you so much for your feedback. I will share your comments with the team who will be delighted to know how relaxed and comfortable they made you feel. We have a wonderful team at Holme Valley and feedback like yours really does motivate everyone to carry on providing such a great service to patients.

We wish you all the best and look forward to seeing you again when you have your left foot done!

Best wishes

Sarah

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