"Moved 3 times in 36 hours"

About: Heartlands Hospital

My elderly mum was moved 3 times in 36 hours, once at 3am and another time I took mum to the cafe and on return the staff had emptied her locker and her belongings were packed on the bed without any prior knowledge.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››