"Suicidal? Don't open up to these people; they..."

I strongly recommend that you don't make the same mistake I did; open up to these people and tell them your darkest secrets, only for them to fail you through incompetence.

They didn't help me; they made me worse.

If you hear voices and see things then you're in luck, they will help you.

Any other problem in your mind and they are clueless, unwilling and unable to help.

Story from NHS Choices

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Response from Melbury Lodge

Thank you for taking the time to post your valuable feedback. Joe Jackson, the Acute Care Pathway Manager who is responsible for Melbury Lodge Hospital, was shocked and disappointed to hear about your experience and would welcome the opportunity to speak to you about it. If you would like to do this, please contact his secretary Sue Fricker on 01962 8977256 so that this can be arranged.

Alternatively, please contact the Customer Experience Team on 023 80874065 who will be happy to liaise with the service on your behalf if you would find this helpful.

Kind regards, Julie White, Customer Experience Advisor

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful