"OPD Apointments"

About: Epsom and St Helier University Hospitals NHS Trust

Seen by a member of the gastroenterology team on a Tuesday afternoon. The Dr said they could no longer do anything to help but will send a letter to my GP in Morden with recommendations. I asked for a copy of that letter so that I could chase up my GP for the recommended treatment. The OPD Dr willingly agreed to send me a copy but to date I have received nothing ie neither the promised letter nor a call from my GP as I know telephone consultations are becoming fashionable for these overworked medics. With the information I have given it should be easy to identify me without me quoting names etc.

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Response from Epsom and St Helier University Hospitals NHS Trust

Thank you for sharing this with us. It is difficult for us to look into this effectively without further information - please contact our Patient Advice and Liaison Service on 020 8296 2508 or email PALS@esth.nhs.uk, so that this can be looked in to further. Thank you.