"Two years waiting for dental care"
About: NHS Western Isles NHS Western Isles
Posted by vanvon (as ),
After 2 years on the waiting list for dental care, I contacted the local NHS. 7 emails have not been replied to over 2 months. I have tried to complain, but was met with the response: 'What do you mean by complaint'?
This is a surreal world. I feel that the administration seem to use any tactic in order to block criticism.
I managed to get through on the phone to the 'dental business development manager,' who blamed everyone and everything on the lack of dental care. He even said that it was much much worse elsewhere and that if I wanted a checkup I should go via my GP and claim that my mental health was bad and leading to feelings of suicide.
No one seems able to accept responsibility, offer advice, find solutions or help in any way.