"Long wait for results from City hospital"

About: City Hospital campus / Trauma and orthopaedics

(as the patient),

Following a lumbar spine X-ray I have now been told I will wait eight weeks for a result due to a new computer system. This was not communicated prior to the X-ray. I was not told at any point of the wait. I was told in fact it would be seven days. After waiting seven days and subsequently chasing the X Ray I am now told that X-rays taken on the 8th of December now being looking at. It is now February! ! I sincerely hope the CQC are reading this as this is inadequate.

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Response from Nottingham University Hospitals NHS Trust

Thanks for getting in touch. I’m sorry to hear that we did not clearly communicate the next steps after your x-ray and for the long wait for your results. Please can you kindly contact me directly and I will look into this further for you so that we can each understand the cause of the delay. You can call me 0115 9249924 ext. 61767 or email laura.griffiths2@nuh.nhs.uk.

Kind regards,

Laura Griffiths.

Divisional Nurse, Surgery Division.