"Rude staff"

About: Spire Alexandra Hospital

I will never go back to this hospital, rude uncaring staff

Story from NHS Choices

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Response from Spire Alexandra Hospital

We are very sorry to hear that you feel you have not received the high standard of service we always strive to deliver at Spire Alexandra. Listening to and acting on feedback is important to us and we would like to take the opportunity to discuss your experience with you. We have a thorough process for considering any complaint we receive and look upon it as an opportunity to identify how we might improve our service; to arrange this, please contact me on telephone 01634 662 810.

I hope to hear from you soon.

Kind regards

Gillian Coomber

Hospital Director

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful