"Vist a n e"

About: South Tyneside District Hospital

I rang 111 there transferred me to this place I am pregnant and In a lot of pain I told staff I was o. Pain. And there just kept moving me to a different room I had sat from 9 am - 2 pm before there even offered me any pain killers then moved me to a different place in there again. I sat there got told I wasent aloud any thing to eat and then I started getting worked up and ask how long it would be before I seen anyone buy this time I had already been there 7 hours without food or drink and there expect me to sit another 3 hours so I was asking what there thought could be wrong and I sed I am getting stressed of sitting about and they said well I will sign a form so you can just go home and I sed OK and the things they put about my unborn child upset me if there thought that's what's was wrong there should of had me on some heart machine to keep check on baby but there dident so there took canila out of my arm and took it out horrible there cut my arm where sticker was I definitely wont be going back so as I got home I spoke to an out of hours doctor and there sent me to see one and they was horrible to me asking what did I got there what did I expect them to do about it and stuff so yes am still stuck with pain and no help great

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Response from South Tyneside District Hospital

Thank you for taking the time to post on NHS Choices your experience of our services.

I am disappointed to read your account of your stay in our A&E Department as the level and type of communication is not that which we expect of our staff.

I will copy your comments to the respective managers in order that they can share them with the staff and reflect on your experience.

In the interim period, I sincerely hope the remainder of your pregnancy goes well and you deliver a fit and healthy baby when the time comes.

Kind regards

Steve Williamson

Chief Executive

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