I arrived in A/E in a distressed condition after sustaining a fall which was classed as a Head injury. As I was unaware what happened I lost consciousness for approximately 5 minutes according to my family. I have no recollection of what occurred. I was aware however that my husband was giving information about what happened and as all care was given quite professionally and with care and dignity.
However, this changed when he had mentioned that I had 4 glasses of Vodka prior to my accident. I felt the staff presumed I was just drunk. I think my husband’s comment was taken out of context because the staff misconstrued that it was 4 glasses of neat vodka when in fact it was 4 Units of 50mls with Coca Cola.
I was given remarkable treatment and as I have stated this changed. My husband said that when I was classed as intoxicated, he felt that no-one seemed interested any more. I do recall certain things that happened and if I was as intoxicated as they say, why on earth did I recover as quickly as it happened. When I asked for another drink of water I was told I should not have drunk the first one so quickly. No one asked if I had Polydipsia, which I think they should have known.
This message is double sided as the care I received immediately was excellent but after a misguided comment, I feel as if I was put to one side to await transfer to a ward.
May I just say that when anyone is admitted to A/E, I think staff should listen correctly and not go off in a tangent at the mere mention of a misguided word.
"Treatment in A&E both good and bad "
About: Tameside General Hospital / Accident and emergency Tameside General Hospital Accident and emergency Ashton Under Lyne OL6 9RW
Posted by Mhairi (as ),
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