"Amazing experience"

About: St Mary's Hospital (London)

Today I visited this A&E for some persistent headache. I had an amazing experience. I did wait about 1.5 hours (first about 40 minutes for triage and then for a specialist consult), but I did not think the wait time was too bad. The staff was extremely professional and courteous. But specifically I want to remark on the work of the doctor neurologist that saw me. Such professionalism and attitude are rare! Unfortunately, I did not remember their name. I did visit this A&E about 5 years ago and I can see an amazing improvement in that time.

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Response from St Mary's Hospital

Imperial College Healthcare NHS Trust is pleased to read about your experience in A&E SMH and with the Neurology doctor.

Thank you for taking the time to write your posting.

Your comments have been passed to senior managers.

We hope you are feeling better now.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful