"Excellent Care: Elderly Assessment Unit"

About: Hull Royal Infirmary

My recent visit with my mother to the Assessment Unit for the Elderly demonstrated all that medical care should be. A range of medical staff with a variety of expertise treated my mother with dignity, care, kindness and professionalism. The physio, the on-duty doctor, the consultant, the porters, the welcoming nurse . . . everyone contributed to my mother's assessment and treatment with understanding and humour. We are both very grateful.

Story from NHS Choices

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Response from Hull Royal Infirmary

Thank you for taking the time to add your comments to the NHS Choices website.

It is always a pleasure to receive such positive feedback from patients and their families.

We will ensure your kind comments are shared with the Elderly Assessment Unit team.

If you need to discuss our services further, please do not hesitate to contact our Patient Advice & Liaison Service (PALS) on (01482) 623065 or email pals@hey.nhs.uk.

Thank you once again for taking the time to provide us with your views on local NHS services.

Kind regards,

Patient Experience Department

Hull and East Yorkshire Hospitals NHS Trust.

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