"Hospital Feedback."

About: Priory Hospital Ticehurst

Filthy rooms. General poor state of repair. Poor hygiene in dining room. Staff avoiding patients, hiding in office or outright ignoring requests. Tutting at vulnerable and confused patients, and withdrawing from contact as soon as possible. Nearly all possessions removed. Mornings staff flooded with patients waiting to get toothpaste as this is removed. Admission takes half the day. Smoking in a cages off area in groups only. No privacy as patients are not discouraged to wander into others rooms. Incorrect information given to relatives due to staff not knowing patients. The list of problems here is endless and until investigated i fear that no patient attending this hospital is safe or will make any improvement or recovery.

Story from NHS Choices

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Response from Priory Hospital Ticehurst

We are sorry to hear that you had a negative experience at The Priory Hospital Ticehurst. As an organisation we are committed to providing the highest quality of care, to make a real and lasting difference for everyone we support. If you would like to raise your concerns directly with us, please contact our team on 020 7605 0923 or davidwatts@priorygroup.com. Please be assured that we take any concerns seriously and always seek to address any issues raised to us.

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