"The hospital was clean and she ..."

About: Darlington Memorial Hospital

(as a relative),

What I liked

The hospital was clean and she was seen in under 1 hour

What could be improved

I heard a nurse talk about my friend behind her back saying that she should take the pills then shut up and go home. I didn't say anything because i was embarrassed but they knew i heard them. They are all unprofessional and stand around drinking cups of tea, i heard another lady scream for help but no one came to her.

Anything else?

unprofesstional and uncaring attidude

Story from NHS Choices

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Response from Darlington Memorial Hospital

Thank you for providing feedback from your visit to Darlington Memorial Hospital in 2009. Unfortunately, at the time you shared your feedback, we were unable to respond. If you would like to discuss your previous comments please contact us. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients. Thank you for leaving your comments on NHS Choices. Patient Experience Team County Durham and Darlington NHS Foundation Trust Tel: 0800 7835774

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