"Thank you to the consultant and the whole team"

I came to the hospital with a severe asthma attack on Wednesday 13th January 2016 at around 7am It was the first time I've been since the new department was put together, there seems to be a more efficient more welcoming atmosphere with a separate department for children requiring urgent medical treatment. I was placed as an urgent case and was in a cubical and being seen to by a doctor within 10 minutes of my arrival. I was treated in a professional and caring manner by all the staff who were dealing with my care. During my 4hour period of time in the department I witnessed doctors dealing with patients who were refusing treatment and a man who was racially abusive to members of staff. The staff handled these problems and still maintained care and attention to everyone in the department. I thank my consultant and all the other staff members who provided my care and wish to tell them what a wonderful job they did.

To the abusive and the ignorant and the ones that complain may I just say I watched event unfold in the department that I have never witnessed before and that your rude and ignorant behaviour and continuous slander again NHS facilities is what gives it a bad name not the immensely qualified professional and caring doctor, nurses, paramedics, receptionists and porters that work unimaginable hours to care for you.

To a wonderful team I give my enormous thanks

Kindest regards

Laura T