"Day surgery centre 15/1/16"

About: Musgrove Park Hospital

Had to attend day surgery centre yesterday. Was extremely nervous but as soon as I got there the reception staff put me at ease. I took a seat in waiting room and before I put my bag down I was called through by the ward sister who was lovely. The ward sister took me to my bay and sat with me and checked notes. Within 20 I met the surgeon and anaesthetist. Another ten mins and was off for surgery. Again all staff very friendly. After op I was taken back to the ward where I was made a cup of tea and some toast. Hour later was up dressed and on way home. So thank you to all staff at the day surgery centre you were ace!

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Response from Musgrove Park Hospital

Thank you very much indeed for taking the time to write to give praise to the staff who have cared for you at Musgrove Park Hospital.

It is always a pleasure to receive commendations such as yours and I thank you for your kind comments which I will pass on to the staff involved.

I do hope this finds you making a good recovery. Lucille Hoose. PALS & Complaints Lead.

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