"lovely staff"

I recently had an op here. I was extremely nervous but was soon laughing and having a joke with the staff. I can't tell you how relaxed that made me feel. At all times I was treated with total respect. I had a gyne procedure and was treated with the upmost dignity. Two members of staff stood out to me... one who had a fab bedside manner and a wicked sense of humour whilst being very professional. And another who brought me my coffee and sandwiches after and made sure I was comfortable. Thank you so much for looking after me .

Story from NHS Choices

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Response from Rowley Hall Hospital

Dear Patient

Thank you very much for your lovely feedback, we always try our very best for every patient and I’m pleased we took great care of you.

I do hope you have a quick recovery

Mark Lacey

General Manager

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