"Excellent response after an accident."

About: Cheltenham General Hospital

On Thursday 7th January I fell over in the car park of the hospital and a kindly passer by initially ran over to see how I was then ran into the hospital for assistance.

An off duty member of staff came to my aid and phoned for help and within a minute there were at least 8 members of staff around me who had all responded to the call.

I couldn't take in who they all were but there was a doctor, someone with medical equipment, a porter, another helper with a wheelchair - I was amazed at this marvellous response.

Luckily I wasn't badly hurt and was accompanied into the hospital and checked by the doctor.

My thanks to all of them, I shall remember their kindness (and efficiency) for a long time.

More about:

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Cheltenham General Hospital

Hi there,

Sorry to hear about your fall in the car park. It's good to hear that our staff came to your aid so quickly though and we hope you are now fully recovered! We'll share your kind words with our staff.

Best wishes

The team at Gloucestershire Hospitals NHS Foundation Trust

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful