"This all to brief note is message ..."

About: Princess Alexandra Hospital (Harlow)

(as the patient),

What I liked

This all to brief note is message of sincere thanks to all the staff on Ward F for their dedicated service, not only to myself but to all patients in their charge. Not having been in hospital before, I really have nothing to compare it with other than how I personally felt. Whilst obviously very ill at admittance, any fears or concerns I may initially have felt were immediately dispelled by the calming and professional reassurance extended by all Ward F staff. Their dedication, professionalism, kindness, humour and most importantly passion for their work is a credit to the National Health Service, The Princess Alexandra Hospital, their chosen profession and most importantly themselves - as genuine human beings. I genuinely appreciated the level of information provided and the opportunity to ask questions about any aspect of my treatment which the Doctors, to their credit, were able to express in terms easily understood. I further appreciated the staffs attention to ensuring that all patients dignity was maintained (even the really "difficult" ones) and the support given to family and friends who visited. I am now a real fan and supporter of the NHS.

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Response from Princess Alexandra Hospital

Thank you for your comments. We are always pleased to hear feedback about our staff and services and were delighted that your experience was so positive. Thank you once again for taking the time to respond in this way.

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