"Exceptional care"

About: Moorfields Eye Hospital (City Road)

After an urgent referral from my optician I went to moorfields where after a few hours of waiting in A&E I was placed with an absolutely fantastic consultant who went above and beyond to make me feel comfortable and was very reassuring. I was so worried beforehand but the consultant completely put me at ease. I was told what was going on, but was also told to come back the next day for a second opinion, demonstrating the level of patient care moorfields provides. I returned in the morning and the second consultant confirmed to me what the previous one had said but it was brilliant to make double sure and completely put my mind at rest. You can be assured you will be looked after fully at moorfields and I would highly recommend their A&E department for anybody experiencing eye problems, you will be in the best of care.

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Response from Moorfields Eye Hospital (City Road)

Thank you for taking the time to post such positive and encouraging comments. I have passed them on to the team who really appreciate getting this kind of feedback and encourages them to do an even better job. We are proud of the personalised care we try to bring to all of our patients and it has a valuable effect when this is recognised. Thank you again.

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