"Outpatients department"

About: Northern General Hospital

A recent attendance at this clinic.Pleasant staff very welcoming and explained what would happen whilst I was there. Wait of 15 mins before I went into a cubicle then interviewed by the consultant.Necessary treatment and examinations were orgainised.I was involved with all the decisions and discussions.

After 45 mins I left the department and was impressed at the quality of the excellent staff.

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Response from Deborah Hopkinson, Patient Experience Co-ordinator, Sheffield Teaching Hospitals NHS Foundation Trust

Thank you for your positive feedback. This will be passed on to the staff involved who are always pleased to receive such compliments.

Kind regards.

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