"Great A&E and excellent follow-up care"

About: John Radcliffe Hospital

I visited A&E on 24th October after breaking my wrist. After a 2hr wait, I was very quickly processed given an x-ray, a temporary plaster and a referral to trauma clinic the next day.

Trauma clinic we're very efficient in assessing my injury and getting a new cast on the next day, and we're very flexible in managing my care until my cast was removed 6 weeks later.

I got an immediate consultation to Physiotherapy within the trauma clinic, and a referral to the local muscular skeletal team, who I've seen twice have been excellent. I was also referred for a bone density scan to ensure there are not any underlying bone weaknesses and reviewed with my GP.

My experience is a great testament to NHS, the services has been very capable, efficient, connected-up and friendly services. I don't see how I could have enjoyed a better level of care.

Story from NHS Choices

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Response from John Radcliffe Hospital

Thank you so much for this wonderful feedback. We are so happy to hear that you experienced the efficient, professional and compassionate care that we expect all of our patients to experience. Our staff are trained and encouraged to treat all patients as individuals and to do their utmost to ensure that everyone under their care is treated in the way that they would wish to be treated themselves. Your comments will be passed on to those involved.

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