"how fast you got seen too"

About: Wharfedale Hospital

(as the patient),

What I liked

how fast you got seen too

What could be improved

the staff training

Anything else?

i came in with a foot injury and was told to walk it off the next day went too the LGI and had an x ray

that showed a broken talus 7months later still looking at an opp not very good service should have being spotted

Story from NHS Choices

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Response from Involvement Facilitator, NHS Leeds

Thank you for taking the time to share your recent experience at Wharfedale Hospital on the NHS Choices website. I was pleased to learn that you were seen quickly. However, I was sorry to hear that you subsequently had to go to the LGI for them to diagnosis your broken toe, and therefore that you feel that it is not a very good service provided at Wharfedale Hospital.

We will pass on your comments to the Patient Relations Manager at Leeds Teaching Hopsitals NHS Trust.

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Response from Patient and Public Involvement Lead, Leeds PCT

Response from Leeds Teaching Hospitals NHS Trust:

The Minor Injuries Unit at Wharfedale Hospital is now managed by Local Care Direct.

Local Care Directo were sorry to hear that you had a poor experience. If you would like to discuss the matter further, please contact their complaints manager on 0113 2206596.

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